Privacy Policy

Last Updated: May 24, 2026

Welcome to RestoreGo - Photo,Files ("the App," "we," or "our"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. Please read it carefully before using the App.

By continuing to use the App, you agree to the terms of this Privacy Policy.

Information We Collect

To ensure proper functioning and improve your experience, we may collect the following information when you use the App:

1.1 Device Information

• Device model and OS version
• Unique device ID
• IP address
• Network type (for example Wi-Fi or mobile data)
• System language, time zone, country, or region

1.2 Log Information

• App usage behavior
• Error reports and crash logs
• Service usage time and frequency

1.3 Storage Permission Notice

• Android 6–10: Storage permission is required to scan for recoverable files on your device and to save restored files.
• Android 11 and above: All Files Access permission is required for deep scanning and recovery functions.
• Our commitment: We only scan device storage to locate recoverable files. We do not upload, store, or modify your photos, videos, contacts, documents, or other personal files.

1.4 Feedback Information

• When you contact us by email or in-app feedback, we may collect:
• Your name if you choose to provide it
• Email address
• Feedback content
• How We Use Your Information
• To provide and improve photo and file recovery services
• To enhance app performance and stability
• To respond to support requests and troubleshooting needs
• To conduct anonymous analytics for product improvement

Data Sharing and Third-Party Services

We do not sell your personal information. We may share information with third parties only in these cases:

Service providers, such as analytics or crash reporting partners, for performance analysis and service support

Legal compliance, when required by law, regulation, court order, or government authority

We ensure third parties use data only for service-related purposes under their own privacy obligations.

Data Storage and Security

Your personal information is primarily stored locally on your device. We do not keep your personal files on our servers long-term.

We use reasonable technical and organizational measures to help protect your data.

No internet transmission or electronic storage method can be guaranteed to be 100% secure.

Your Rights

Access and correction: You can review information you provide and request corrections where applicable.

Data deletion: You may ask us to delete feedback you submitted, and app data can be removed by clearing the app cache or uninstalling the App.

Withdraw consent: You can disable relevant permissions in your device settings.

Children's Privacy

Our services are not intended for children under 13. If we learn that we have unintentionally collected information from a child in a way that requires deletion, we will take reasonable steps to remove it.

Privacy Policy Updates

We may update this policy from time to time. Changes will be posted in the App or on the relevant page, and the "Last Updated" date will be revised.

Contact Us

If you have any questions, suggestions, or concerns about this Privacy Policy, please contact us.